Returns & Exchanges
At Lily's Kitchen, we want you to love every piece you wear. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn garments with original tags attached into the original packaging or a secure mailing bag.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing